Bilingual Administrative Assistant

Updated June 2025

The Kedzie Center is a community mental health facility belonging to Expanded Mental Health Services of Chicago (EMHS). The Kedzie Center seeks a full-time bilingual (Spanish) Administrative Assistant to support its mission of providing high-quality mental health care to residents on Chicago’s northwest side. The incoming Administrative Assistant will support both The Kedzie Center and its sister center, the LoSAH Center of Hope, located in Logan Square and also belonging to EMHS. This individual will play a key role in creating a welcoming environment for clients and community partners. This position is ideal for a self-motivated person who can work with diverse populations, collaborate as a team member, and take a lead in problem-solving.

Responsibilities include:

  • Confirm client appointments and maintain confidential client records.

  • Communicate with clinicians regarding scheduling and client care coordination including psychiatry.

  • Facilitate initial intake process for new clients and provide appropriate referrals when needed.

  • Plan and promote community events.

  • Support billing manager by verifying insurance eligibility.

  • Inform prospective clients of services offered at The Kedzie Center.

  • Represent The Kedzie Center in a professional and courteous manner in all interactions.

  • Manage website and social media accounts including Facebook, LinkedIn, and Instagram.

  • Manage donor database and communications (via Network for Good).

  • Design flyers and marketing materials for social media and annual reports (via Canva).

  • Compile data and group reports for the annual report.

  • Assist the staff and board with fundraising events including our annual summer event.

Minimum Requirements

  • Bachelor's degree preferred but not required.

  • Computer, website, and social media experience; proficiency in Microsoft Word and Excel.

  • Bilingual (Spanish/English), spoken and written proficiency.

  • One year of experience in customer service in a healthcare setting.

  • Strong organizational and communication skills.

Applicants should send a resume and cover letter outlining their capabilities and interest in the position to mlopezmason@losahcenter.org. If you are offered an interview, we will ask that you submit two letters of reference.

EMHS is an equal opportunity employer. We offer a full benefits package with a competitive salary; please see our summary of benefits below.